2015 in Review: Workers' Comp Average Days to Payment

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2015 in Review: Workers' Comp Average Days to Payment

DaisyBill processes over 700,000 California workers’ comp bills per year with direct electronic connections to over 505 different claims administrators and payers. The transparency of electronic billing allows DaisyBill to granularly track the payment details of every single bill including:

  • Bill Type: Medical Treatment, Medical-Legal, Non-Treatment (Copy and Interpreter Services)
  • Submission Type: Original Bill or Request for Second Review
  • Days to Payment: Business and Calendar days

This article is part of a new multi-week series that analyzes California workers’ comp payment statistics derived from DaisyBill’s huge payment data.    

Medical Treatment Bills Average Days to Payment

For medical treatment bills submitted in 2015, the table below lists DaisyBill’s top 35 claims administrators by volume of bills along with the average count of business days from submission to payment.

Electronic Billing Good News 

  • Nearly all of the claims administrators comply with the section of California Labor Code § 4603.4 which mandates that claims administrators accept electronic billing from providers. This law became effective in October 2012, over three years ago.
  • Only two claims administrators on this list (designated in red) continue to struggle with processing electronic billing for their clients.
  • Nearly all of the claims administrators process electronic billing within the mandated timeframe of 15 working days from the date of the electronic submission.
  • Only five claims administrators on this list exceed the mandated timeframe of 15 working days (Average Business Days to Payment designated in red).

Claims Administrator

Bill Transmitted

Average Business Days to Payment

Sedgwick Claims Management Services (TPA)

e-Bill

12

SCIF - State Compensation Insurance Fund

e-Bill

9

Gallagher Bassett

e-Bill

9

Liberty Mutual Insurance

e-Bill

6

Zurich Insurance North America

e-Bill

27

Travelers

e-Bill

9

Broadspire

e-Bill

8

ICW - Insurance Company of the West

e-Bill

13

York Risk Services Group (TPA)

e-Bill

14

ESIS

e-Bill

16

The Hartford

e-Bill

11

AIG / Chartis

e-Bill

16

The Zenith

e-Bill

6

Berkshire Hathaway Homestate Companies

e-Bill

8

Keenan & Associates

e-Bill

9

York Risk (County of Los Angeles 1000 Claims ONLY)

e-Bill

12

Sedgwick (County of Los Angeles 5000 Claims ONLY)

e-Bill

14

Farmers Insurance Exchange (CorVel)

e-Bill

11

Tristar Risk Management (TPA)

fax

18

Tristar Risk Mgmt (City of Los Angeles Police Only)

e-Bill

19

Employers Compensation Insurance Company

e-Bill

14

Tristar Risk Mgmt (County of Los Angeles 3000 Claims ONLY)

e-Bill

13

CNA Insurance

e-Bill

9

Tristar Risk Mgmt (County of Los Angeles 2000 Claims ONLY)

e-Bill

10

CIGA - California Insurance Guarantee Association

e-Bill

15

AmTrust North America

e-Bill

18

Intercare (City & County of San Francisco ONLY)

e-Bill

12

Lumbermen's Underwriting Alliance

e-Bill

10

Athens Administrators

fax

22

Republic Indemnity

e-Bill

10


DaisyBill’s easy billing software guarantees that workers’ comp bills are always submitted compliantly. For more information about California’s workers’ comp electronic billing, book a demo.

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DaisyBill provides content as an insightful service to its readers and clients. It does not offer legal advice and cannot guarantee the accuracy or suitability of its content for a particular purpose.