The Hartford

The Hartford Doubles Down on Improper Payment Denials (Part 1)

California law requires insurers to honor authorization for medically necessary treatment as a legally binding, non-rescindable guarantee of reimbursement. The Hartford is ei...

The Hartford Ignores Its Own Authorization (Again)

When an employer pays The Hartford its workers’ comp premiums, the expectation is simple: The Hartford will pay for injured employees’ treatment and benefits. But this week, ...

The Hartford’s Authorization Exposes “Pay to Treat” System

California employers pay insurers like The Hartford to ensure that when one of their employees sustains a work injury, the providers who treat them get paid. Instead, ...

The Hartford Denies Payment With Bogus MPN Claim

As daisyNews frequently explains, California's Medical Provider Network (MPN) system accomplishes nothing other than making treatment less accessible for injured worke...

The Hartford Goose Chase Ends - "Hartless" Pays Up

In a previous article, we detailed the burdensome (and unwarranted) process required for a provider to determine the reason The Hartford inexplicably failed to reimburse a QM...

The Hartford Reimbursement Goose Chase

California workers’ comp is losing doctors. The underlying issues are manifold, from payer non-compliance to network discount schemes to Medical Provider Network (MPN) chaos....