In the first quarter of 2016, DaisyBill processed over 230,000 bills. In this blog we examine payment speeds for our top 20 claims administrators based on volume.

DaisyBill’s electronic billing software compiles data on every processed bill. We track payment amounts, payer activity, submission types, code counts, denial reasons, and more.

Listed by volume of processed bills through March 31, the statistics below reflect payment speed -- the average number of business days between the electronic submission of a medical treatment bill and receipt of the explanation of review (EOR) -- for the 20 top claims administrators.

Remember, Labor Code 4603.4 and the DWC Billing and Payment Guide require claims administrators to process electronically submitted bills in 15 working days.

Claims Administrator Payment Speed: Fastest to Slowest

For DaisyBill’s top 20 claims administrators by volume of processed bills during the first quarter of 2016, our data identifies: 

Three fastest-paying claims administrators:

1. Liberty Mutual / The Zenith, 6 average days (tie)
2. Broadspire / CNA Insurance / Keenan & Associates, 9 average days (tie)
3. Gallagher Bassett / State Compensation Insurance Fund, 10 average days (tie)

Three slowest-paying claims administrators:

1. Zurich Insurance North America, 29 average days
2. AmTrust North America, 22 average days
3. AIG Claims, Inc., 19 average days

Table for Average Days to Payment, 1/1/2016 to 3/31/2016

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