Q: How much can a workers’ comp provider lose by signing a Preferred Provider Organization (PPO) agreement?
A: Much, much more than the provider probably realizes.
In many instances, PPO agreements result in providers receiving reimbursements substantially below the amount allowed by Medicare.
Below, data from a single physician demonstrates the exorbitant price of a PPO agreement, once the PPO leases the discount to various payers. Fair warning for the faint of heart: these numbers are staggering.
Effective for dates of service on or after 3/1/2021, California increased the reimbursement for Evaluation and Management (E/M) services. Per the Official Medical Fee Schedule (OMFS), the reimbursement due to the provider for common E/M CPT code 99214 is $188.78.
Below, an Explanation of Review (EOR) from State Compensation Insurance Fund (SCIF) shows that rather than reimbursing the provider $188.78, SCIF instead remitted:
Important: In the above example, SCIF reimbursed the provider substantially less than Medicare would for the same procedure code, CPT 99214. Specifically, this provider received a reimbursement 32% LOWER than the $143.61 reimbursement amount allowed by Medicare.
Repeatedly, we ask:
Regular readers of this blog know that network discounts, once agreed to by the provider, can be leased, sold, or otherwise transferred to countless payers. But one look at just how liberally a discount can be spread around is shocking.
In the table below, we reveal the macro-effects. For a single provider, we tracked the percentage of OMFS reimbursement rates various claims administrators paid to the provider when the claims administrator cited Anthem as the reason for the discounted payments.
To better understand the table and Anthem’s impact on this provider, refer to this key:
Contract Name |
Claims Administrator |
% OMFS Paid |
Bill Count |
The Anthem discount agreement listed by the claims administrator on the EOR to justify reimbursement reductions
|
The insurer, TPA, or employer that applied the Anthem discount
|
Rather than 100% of OMFS reimbursement, the percentage of OMFS reimbursement actually paid to the provider after subtracting the Anthem discount
|
The number of EORs on which the Claims Administrator cited the Contract Name since February 2020 |
California OMFS reimbursement for treating injured workers is approximately 131% of the reimbursement allowed by Medicare. But where the ‘% OMFS Paid’ is below 69%, the provider received less than the amount allowed by Medicare.
Strap in and prepare to grasp the sheer scale of Anthem’s impact on this single provider. And again, ask yourself: Why are California workers’ comp providers enriching Anthem at providers’ expense?
Contract Name |
Claims Administrator |
% OMFS Paid |
Bill Count |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
69% |
365 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
69% |
230 |
Anthem Blue Cross |
Insurance Company of the West |
69% |
209 |
Anthem Blue Cross |
Keenan & Associates |
69% |
113 |
Anthem Blue Cross |
AmTrust North America |
69% |
78 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
53% |
66 |
Anthem Blue Cross |
Broadspire |
69% |
63 |
Anthem Blue Cross |
City of Los Angeles (CA) |
69% |
61 |
Anthem Blue Cross |
Keenan & Associates |
59% |
60 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
52% |
57 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
72% |
54 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
85% |
52 |
Anthem Blue Cross |
Insurance Company of the West |
85% |
49 |
Anthem Blue Cross |
Insurance Company of the West |
72% |
47 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
58% |
40 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
59% |
38 |
Anthem Blue Cross |
Insurance Company of the West |
59% |
35 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
72% |
34 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
69% |
32 |
Anthem Blue Cross |
Insurance Company of the West |
53% |
30 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
85% |
30 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
56% |
29 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
58% |
29 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
52% |
28 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
69% |
28 |
Anthem Blue Cross |
Keenan & Associates |
85% |
27 |
Anthem Blue Cross |
Keenan & Associates |
62% |
26 |
Anthem Blue Cross |
Liberty Mutual Insurance |
69% |
26 |
Anthem Blue Cross |
Insurance Company of the West |
52% |
25 |
Anthem Blue Cross |
AmTrust North America |
59% |
25 |
Anthem Blue Cross |
Tristar Risk Management |
69% |
25 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
75% |
25 |
Anthem Blue Cross |
Keenan & Associates |
57% |
24 |
Anthem Blue Cross |
California Insurance Guarantee Association |
69% |
24 |
Anthem Blue Cross |
Insurance Company of the West |
58% |
23 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
72% |
22 |
Anthem Blue Cross |
Keenan & Associates |
52% |
21 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
51% |
20 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
53% |
19 |
Anthem Blue Cross |
Insurance Company of the West |
62% |
19 |
Anthem Blue Cross |
Broadspire |
59% |
18 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
69% |
18 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
69% |
18 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
51% |
17 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
53% |
17 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
62% |
17 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
72% |
17 |
Anthem Blue Cross |
Keenan & Associates |
72% |
17 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
56% |
16 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
62% |
16 |
Anthem Blue Cross |
Elite Claims Management |
69% |
15 |
Anthem Blue Cross |
Tokio Marine Management |
69% |
15 |
Anthem Blue Cross |
California Insurance Guarantee Association |
72% |
15 |
Anthem Blue Cross |
Church Mutual Insurance Company |
56% |
13 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
59% |
13 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
60% |
13 |
Anthem Blue Cross |
City of Los Angeles (CA) |
72% |
13 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
60% |
12 |
Anthem Blue Cross |
AmTrust North America |
85% |
12 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
51% |
11 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
72% |
11 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
85% |
11 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
85% |
11 |
Anthem Blue Cross |
Liberty Mutual Insurance |
53% |
10 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
54% |
10 |
Anthem Blue Cross |
Church Mutual Insurance Company |
59% |
10 |
Anthem Blue Cross |
Elite Claims Management |
59% |
10 |
Anthem Blue Cross |
AmTrust North America |
62% |
10 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
69% |
10 |
Anthem Blue Cross |
AmTrust North America |
72% |
10 |
Anthem Blue Cross |
Elite Claims Management |
72% |
10 |
Anthem Blue Cross |
Keenan & Associates |
48% |
9 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
49% |
9 |
Anthem Blue Cross |
Farmers Insurance |
54% |
9 |
Anthem Blue Cross |
Liberty Mutual Insurance |
56% |
9 |
Anthem Premier MPN |
Farmers Insurance |
69% |
9 |
Anthem Blue Cross |
Broadspire |
48% |
8 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
48% |
8 |
Anthem Blue Cross |
Church Mutual Insurance Company |
51% |
8 |
Anthem Blue Cross |
Insurance Company of the West |
54% |
8 |
Anthem Blue Cross |
Church Mutual Insurance Company |
69% |
8 |
Anthem Blue Cross |
Farmers Insurance |
69% |
8 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
69% |
8 |
Anthem Blue Cross |
Keenan & Associates |
42% |
7 |
Anthem Blue Cross |
Broadspire |
52% |
7 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
52% |
7 |
Anthem Blue Cross |
Broadspire |
58% |
7 |
Anthem Blue Cross |
Keenan & Associates |
58% |
7 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
58% |
7 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
59% |
7 |
Anthem Blue Cross |
Broadspire |
62% |
7 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
62% |
7 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
68% |
7 |
Anthem Blue Cross |
Midwest Insurance |
69% |
7 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
72% |
7 |
Anthem Blue Cross |
Church Mutual Insurance Company |
85% |
7 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
46% |
6 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
50% |
6 |
Anthem Blue Cross |
Tristar Risk Management |
59% |
6 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
62% |
6 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
63% |
6 |
Anthem Blue Cross |
Insurance Company of the West |
70% |
6 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
70% |
6 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
85% |
6 |
Anthem Blue Cross |
Liberty Mutual Insurance |
48% |
5 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
52% |
5 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
56% |
5 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
59% |
5 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
61% |
5 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
64% |
5 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
65% |
5 |
Anthem Blue Cross |
Insurance Company of the West |
67% |
5 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
68% |
5 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
69% |
5 |
Anthem PPO Contract |
Liberty Mutual Insurance |
69% |
5 |
Anthem Blue Cross |
Broadspire |
72% |
5 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
85% |
5 |
Anthem Blue Cross |
Tristar Risk Management |
85% |
5 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
44% |
4 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
49% |
4 |
Anthem Blue Cross |
Broadspire |
51% |
4 |
Anthem Blue Cross |
Insurance Company of the West |
51% |
4 |
Anthem Blue Cross |
AmTrust North America |
52% |
4 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
53% |
4 |
Anthem Blue Cross |
Church Mutual Insurance Company |
53% |
4 |
Anthem Blue Cross |
Broadspire |
60% |
4 |
Anthem Blue Cross |
Elite Claims Management |
62% |
4 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
62% |
4 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
63% |
4 |
Anthem Blue Cross |
Insurance Company of the West |
63% |
4 |
Anthem Blue Cross |
Sempra Energy Employee Care Services |
63% |
4 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
67% |
4 |
Anthem Blue Cross |
Insurance Company of the West |
68% |
4 |
Anthem Worker's Comp |
City of Torrance (CA) |
69% |
4 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
71% |
4 |
Anthem Blue Cross |
Farmers Insurance |
72% |
4 |
Anthem Blue Cross |
Sempra Energy Employee Care Services |
72% |
4 |
Anthem Blue Cross |
Tristar Risk Management |
72% |
4 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
72% |
4 |
Anthem Blue Cross |
Insurance Company of the West |
75% |
4 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
75% |
4 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
77% |
4 |
Anthem Blue Cross |
Farmers Insurance |
82% |
4 |
Anthem Blue Cross |
Farmers Insurance |
83% |
4 |
Anthem Blue Cross |
City of Los Angeles (CA) |
85% |
4 |
Anthem Blue Cross |
Farmers Insurance |
85% |
4 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
85% |
4 |
Anthem Blue Cross |
Broadspire |
21% |
3 |
Anthem Blue Cross |
Broadspire |
44% |
3 |
Anthem Blue Cross |
AmTrust North America |
45% |
3 |
Anthem Premier MPN |
Farmers Insurance |
45% |
3 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
50% |
3 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
52% |
3 |
Anthem Blue Cross |
Liberty Mutual Insurance |
52% |
3 |
Anthem Blue Cross |
The Zenith |
52% |
3 |
Anthem Premier MPN |
Farmers Insurance |
52% |
3 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
53% |
3 |
Anthem Blue Cross |
Tokio Marine Management |
54% |
3 |
Anthem Premier MPN |
Farmers Insurance |
54% |
3 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
56% |
3 |
Anthem Blue Cross |
AmTrust North America |
58% |
3 |
Anthem Blue Cross |
Liberty Mutual Insurance |
58% |
3 |
Anthem Blue Cross |
City of Los Angeles (CA) |
59% |
3 |
Anthem Blue Cross |
Zurich Insurance North America |
59% |
3 |
Anthem Blue Cross |
Keenan & Associates |
60% |
3 |
Anthem Blue Cross |
City of Los Angeles (CA) |
62% |
3 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
62% |
3 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
62% |
3 |
Anthem Blue Cross |
City of Los Angeles (CA) |
63% |
3 |
Anthem Blue Cross |
Elite Claims Management |
63% |
3 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
63% |
3 |
Anthem Blue Cross |
Tristar Risk Management |
63% |
3 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
63% |
3 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
64% |
3 |
Anthem Blue Cross |
Insurance Company of the West |
66% |
3 |
Anthem Blue Cross |
Midwest Insurance |
66% |
3 |
Anthem Premier MPN |
Farmers Insurance |
66% |
3 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
67% |
3 |
Anthem Blue Cross |
Keenan & Associates |
68% |
3 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
69% |
3 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
69% |
3 |
Anthem PPO Contract |
Berkshire Hathaway Homestate Companies |
69% |
3 |
Anthem Premier MPN |
Guard Insurance Group |
69% |
3 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
70% |
3 |
Anthem Blue Cross |
City of Los Angeles (CA) |
70% |
3 |
Anthem Blue Cross |
Keenan & Associates |
70% |
3 |
Anthem Blue Cross |
Insurance Company of the West |
71% |
3 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
71% |
3 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
72% |
3 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
72% |
3 |
Anthem Blue Cross |
Insurance Company of the West |
73% |
3 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
75% |
3 |
Anthem Blue Cross |
Keenan & Associates |
76% |
3 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
76% |
3 |
Anthem Blue Cross |
Keenan & Associates |
78% |
3 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
83% |
3 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
83% |
3 |
Anthem Blue Cross |
Broadspire |
85% |
3 |
Anthem Blue Cross |
Elite Claims Management |
85% |
3 |
Anthem Blue Cross |
Sempra Energy Employee Care Services |
85% |
3 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
4% |
2 |
Anthem Blue Cross |
Broadspire |
39% |
2 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
39% |
2 |
Anthem Blue Cross |
Keenan & Associates |
43% |
2 |
Anthem Blue Cross |
AmTrust North America |
47% |
2 |
Anthem Blue Cross |
Insurance Company of the West |
48% |
2 |
Anthem Blue Cross |
AmTrust North America |
49% |
2 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
51% |
2 |
Anthem Blue Cross |
Farmers Insurance |
52% |
2 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
52% |
2 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
52% |
2 |
Anthem Blue Cross |
Farmers Insurance |
53% |
2 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
53% |
2 |
Anthem Blue Cross |
The Zenith |
53% |
2 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
54% |
2 |
Anthem Blue Cross |
Keenan & Associates |
56% |
2 |
Anthem PPO Contract |
Berkshire Hathaway Homestate Companies |
56% |
2 |
Anthem PPO Contract |
Liberty Mutual Insurance |
56% |
2 |
Anthem Blue Cross |
Farmers Insurance |
58% |
2 |
Anthem Blue Cross |
Midwest Insurance |
58% |
2 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
58% |
2 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
58% |
2 |
Anthem Blue Cross |
Tokio Marine Management |
58% |
2 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
58% |
2 |
Anthem Blue Cross |
California Insurance Guarantee Association |
59% |
2 |
Anthem Blue Cross |
Farmers Insurance |
59% |
2 |
Anthem Blue Cross |
Guard Insurance Group |
59% |
2 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
59% |
2 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
59% |
2 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
59% |
2 |
Anthem Premier MPN |
Berkshire Hathaway Homestate Companies |
59% |
2 |
Procura/Anthem Blue Cross |
ESIS, Inc. |
59% |
2 |
Anthem Blue Cross |
AmTrust North America |
60% |
2 |
Anthem Blue Cross |
Insurance Company of the West |
60% |
2 |
Anthem Blue Cross |
Broadspire |
61% |
2 |
Anthem Blue Cross |
AmTrust North America |
63% |
2 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
64% |
2 |
Anthem Blue Cross |
AmTrust North America |
64% |
2 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
64% |
2 |
Anthem Blue Cross |
Broadspire |
65% |
2 |
Anthem Blue Cross |
City of Los Angeles (CA) |
65% |
2 |
Anthem Blue Cross |
Keenan & Associates |
65% |
2 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
65% |
2 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
65% |
2 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
67% |
2 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
68% |
2 |
Anthem Blue Cross |
The Zenith |
68% |
2 |
Anthem Blue Cross |
Guard Insurance Group |
69% |
2 |
Anthem Blue Cross |
Hanover Insurance Company |
69% |
2 |
Anthem Blue Cross Pend and Transmit |
Athens Administrators |
69% |
2 |
Anthem PPO Contract |
AmTrust North America |
69% |
2 |
Anthem PPO Contract |
Keenan & Associates |
69% |
2 |
Anthem Premier MPN |
Sedgwick Claims Management Services |
69% |
2 |
Anthem Worker's Comp |
Broadspire |
69% |
2 |
Procura/Anthem Blue Cross |
ESIS, Inc. |
69% |
2 |
Anthem Blue Cross |
Broadspire |
70% |
2 |
Anthem Blue Cross |
Elite Claims Management |
70% |
2 |
Anthem Blue Cross |
The Zenith |
70% |
2 |
Anthem Blue Cross |
Liberty Mutual Insurance |
72% |
2 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
73% |
2 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
75% |
2 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
75% |
2 |
Anthem Blue Cross |
Sempra Energy Employee Care Services |
75% |
2 |
Anthem PPO Contract |
AIG Claims, Inc. |
75% |
2 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
76% |
2 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
77% |
2 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
78% |
2 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
79% |
2 |
Anthem Blue Cross |
ARGO - Argonaut Insurance Company |
85% |
2 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
85% |
2 |
Anthem Blue Cross |
Liberty Mutual Insurance |
85% |
2 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
85% |
2 |
Anthem Premier MPN |
Farmers Insurance |
85% |
2 |
Procura/Anthem Blue Cross |
Employers Compensation Insurance Company |
85% |
2 |
Anthem Blue Cross |
Keenan & Associates |
0% |
1 |
Anthem Blue Cross |
Broadspire |
6% |
1 |
Anthem Blue Cross |
AmTrust North America |
15% |
1 |
Anthem Blue Cross |
Broadspire |
19% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
21% |
1 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
23% |
1 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
28% |
1 |
Anthem PPO Contract |
Berkshire Hathaway Homestate Companies |
30% |
1 |
Anthem Blue Cross |
Tokio Marine Management |
33% |
1 |
Anthem Blue Cross |
AmTrust North America |
35% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
38% |
1 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
38% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
40% |
1 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
40% |
1 |
Anthem Blue Cross |
AmTrust North America |
41% |
1 |
Anthem Blue Cross |
California Insurance Guarantee Association |
41% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
41% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
44% |
1 |
Anthem Blue Cross |
Liberty Mutual Insurance |
44% |
1 |
Anthem Blue Cross |
ARGO - Argonaut Insurance Company |
45% |
1 |
Anthem Blue Cross |
California Insurance Guarantee Association |
45% |
1 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
45% |
1 |
Anthem Blue Cross |
Liberty Mutual Insurance |
46% |
1 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
47% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
48% |
1 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
48% |
1 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
48% |
1 |
Anthem PPO Contract |
Keenan & Associates |
48% |
1 |
Anthem PPO Contract |
Liberty Mutual Insurance |
48% |
1 |
Anthem Premier MPN |
Farmers Insurance |
48% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
49% |
1 |
Anthem Blue Cross |
Broadspire |
49% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
49% |
1 |
Anthem Premier MPN |
Sedgwick Claims Management Services |
49% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
50% |
1 |
Anthem Blue Cross |
Keenan & Associates |
50% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
50% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
51% |
1 |
Anthem Blue Cross |
California Insurance Guarantee Association |
51% |
1 |
Anthem Blue Cross |
Elite Claims Management |
51% |
1 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
51% |
1 |
Anthem Blue Cross |
Tokio Marine Management |
51% |
1 |
Anthem Premier MPN |
Farmers Insurance |
51% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
52% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
52% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
52% |
1 |
Anthem PPO Contract |
Berkshire Hathaway Homestate Companies |
52% |
1 |
Anthem PPO Contract |
Pacific Compensation Insurance Company |
52% |
1 |
Anthem Blue Cross |
AmTrust North America |
53% |
1 |
Anthem Blue Cross |
Elite Claims Management |
53% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
53% |
1 |
Anthem PPO Contract |
Liberty Mutual Insurance |
53% |
1 |
Anthem Premier MPN |
Farmers Insurance |
53% |
1 |
Anthem Worker's Comp |
State Compensation Insurance Fund (CA) |
53% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
54% |
1 |
Anthem Blue Cross |
Broadspire |
54% |
1 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
54% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
55% |
1 |
Anthem Blue Cross |
AmTrust North America |
55% |
1 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
55% |
1 |
Anthem Blue Cross |
Elite Claims Management |
55% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
56% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
56% |
1 |
Anthem Blue Cross |
Broadspire |
57% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
57% |
1 |
Anthem Blue Cross |
California Insurance Guarantee Association |
58% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
58% |
1 |
Anthem Blue Cross |
Elite Claims Management |
58% |
1 |
Anthem Worker's Comp |
City of Torrance (CA) |
58% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
59% |
1 |
Anthem Blue Cross |
ESIS, Inc. |
59% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
59% |
1 |
Anthem Blue Cross |
Risico Claims Management, Inc. |
59% |
1 |
Anthem Blue Cross |
The Zenith |
59% |
1 |
Anthem Blue Cross Pend and Transmit |
Athens Administrators |
59% |
1 |
Anthem PPO Contract |
Keenan & Associates |
59% |
1 |
Anthem Worker's Comp |
American Equity Underwriters |
59% |
1 |
Anthem Worker's Comp |
Broadspire |
59% |
1 |
Anthem Blue Cross |
Sempra Energy Employee Care Services |
60% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
60% |
1 |
Anthem PPO Contract |
Liberty Mutual Insurance |
60% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
60% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
61% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
61% |
1 |
Anthem Blue Cross |
Farmers Insurance |
61% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
61% |
1 |
Anthem Blue Cross |
Keenan & Associates |
61% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
61% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
61% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
62% |
1 |
Anthem Blue Cross |
Athens Administrators |
62% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
62% |
1 |
Anthem Blue Cross |
California Insurance Guarantee Association |
62% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
62% |
1 |
Anthem Blue Cross |
Tokio Marine Management |
62% |
1 |
Anthem PPO Contract |
Liberty Mutual Insurance |
62% |
1 |
Anthem Blue Cross |
Farmers Insurance |
63% |
1 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
63% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
64% |
1 |
Anthem Blue Cross |
Keenan & Associates |
64% |
1 |
Anthem Blue Cross |
Elite Claims Management |
65% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
65% |
1 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
65% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
65% |
1 |
Anthem Worker's Comp |
State Compensation Insurance Fund (CA) |
65% |
1 |
Anthem Blue Cross |
Broadspire |
66% |
1 |
Anthem Blue Cross |
Keenan & Associates |
66% |
1 |
Anthem Blue Cross |
Liberty Mutual Insurance |
66% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
66% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
66% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
67% |
1 |
Anthem Blue Cross |
Guard Insurance Group |
67% |
1 |
Anthem Blue Cross |
Helmsman Management Services |
67% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
68% |
1 |
Anthem Blue Cross |
AmTrust North America |
68% |
1 |
Anthem Blue Cross |
Broadspire |
68% |
1 |
Anthem Blue Cross |
Sempra Energy Employee Care Services |
69% |
1 |
Anthem Blue Cross (MBW) |
Guard Insurance Group |
69% |
1 |
Anthem PPO Contract |
Farmers Insurance |
69% |
1 |
Anthem PPO Contract |
Insurance Company of the West |
69% |
1 |
Anthem Worker's Comp |
American Equity Underwriters |
69% |
1 |
Anthem Worker's Comp |
Athens Administrators |
69% |
1 |
Anthem Worker's Comp |
Los Angeles County Metropolitan Transit Authority (CA) |
69% |
1 |
Procura/Anthem Blue Cross |
Employers Compensation Insurance Company |
69% |
1 |
Anthem Blue Cross |
Innovative Risk Management |
70% |
1 |
Anthem Blue Cross |
Liberty Mutual Insurance |
70% |
1 |
Anthem Blue Cross |
Risico Claims Management, Inc. |
70% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
70% |
1 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
70% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
70% |
1 |
MPN-Anthem Blue Cross |
Sedgwick Claims Management Services |
70% |
1 |
Procura/Anthem Blue Cross |
ESIS, Inc. |
70% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
71% |
1 |
Anthem Blue Cross |
Farmers Insurance |
71% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
71% |
1 |
Anthem Blue Cross |
State Compensation Insurance Fund (CA) |
71% |
1 |
Anthem Worker's Comp |
City of Torrance (CA) |
71% |
1 |
Procura/Anthem Blue Cross |
ESIS, Inc. |
71% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
72% |
1 |
Anthem Blue Cross |
Hanover Insurance Company |
72% |
1 |
Anthem Blue Cross |
Midwest Insurance |
72% |
1 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
72% |
1 |
Anthem Blue Cross |
The Zenith |
72% |
1 |
Anthem Blue Cross |
Tokio Marine Management |
72% |
1 |
Anthem PPO Contract |
Berkshire Hathaway Homestate Companies |
72% |
1 |
Anthem PPO Contract |
Liberty Mutual Insurance |
72% |
1 |
Procura/Anthem Blue Cross |
ESIS, Inc. |
72% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
73% |
1 |
Anthem Blue Cross |
Broadspire |
73% |
1 |
Anthem Blue Cross |
Keenan & Associates |
73% |
1 |
Anthem Blue Cross |
The Zenith |
73% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
73% |
1 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
74% |
1 |
Anthem Blue Cross |
Farmers Insurance |
74% |
1 |
Anthem Blue Cross |
Keenan & Associates |
74% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
74% |
1 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
74% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
74% |
1 |
Anthem Blue Cross |
AmTrust North America |
75% |
1 |
Anthem Blue Cross |
California Insurance Guarantee Association |
75% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
75% |
1 |
Anthem Blue Cross |
Liberty Mutual Insurance |
75% |
1 |
Anthem PPO Contract |
Liberty Mutual Insurance |
75% |
1 |
Anthem Premier MPN |
Farmers Insurance |
75% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
76% |
1 |
Anthem Blue Cross |
Sedgwick Claims Management Services |
76% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
76% |
1 |
Anthem Blue Cross (MBW) |
Broadspire |
76% |
1 |
Anthem Blue Cross |
Acclamation Insurance Management Services |
77% |
1 |
Anthem Blue Cross |
Church Mutual Insurance Company |
77% |
1 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
77% |
1 |
Anthem Blue Cross Pend and Transmit |
Sedgwick Claims Management Services |
77% |
1 |
Anthem Blue Cross |
Broadspire |
78% |
1 |
Anthem Blue Cross |
Elite Claims Management |
78% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
78% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
79% |
1 |
Anthem Blue Cross |
Broadspire |
79% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
79% |
1 |
Anthem Blue Cross |
Keenan & Associates |
79% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
79% |
1 |
Anthem Blue Cross |
OneCall Care Management Network |
79% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
80% |
1 |
Anthem Blue Cross |
Los Angeles County Metropolitan Transit Authority (CA) |
80% |
1 |
Anthem PPO Contract |
State Compensation Insurance Fund (CA) |
80% |
1 |
Anthem Premier MPN |
Farmers Insurance |
80% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
82% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
83% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
83% |
1 |
Anthem Premier MPN |
Farmers Insurance |
83% |
1 |
Anthem Blue Cross |
City of Los Angeles (CA) |
84% |
1 |
Anthem Blue Cross |
Berkshire Hathaway Homestate Companies |
85% |
1 |
Anthem Blue Cross |
City of Torrance (CA) |
85% |
1 |
Anthem Blue Cross |
Hanover Insurance Company |
85% |
1 |
Anthem Blue Cross |
Intact Insurance Specialty Solutions |
85% |
1 |
Anthem Blue Cross |
Pacific Compensation Insurance Company |
85% |
1 |
Anthem Blue Cross |
The Zenith |
85% |
1 |
Anthem PPO Contract |
Keenan & Associates |
85% |
1 |
Anthem Blue Cross |
Tristar Risk Management |
87% |
1 |
Anthem Blue Cross (MBW) |
Berkshire Hathaway Homestate Companies |
90% |
1 |
Anthem PPO Contract |
Zurich Insurance North America |
90% |
1 |
Anthem Blue Cross |
Insurance Company of the West |
91% |
1 |
Anthem Blue Cross |
City of Los Angeles Department of Water and Power (CA) |
95% |
1 |
On average, claims administrators applying Anthem discounts reimburse this provider at 67% of OMFS rates. The losses represent a massive chunk of the provider’s revenue, siphoned away as Anthem rings the dinner bell for payers far and wide.
To really grasp the impact on this practice, let’s play with some hypothetical numbers.
The record above includes 3,559 bills. Say for simplicity’s sake that each one of those bills originally totalled $100 at OMFS rates. In other words, per the state fee schedule, the provider is (hypothetically) owed $100 per bill for every bill:
Total Number of Bills |
3,559 |
(Hypothetical) OMFS Reimbursement Rate per Bill |
$100 |
Total Reimbursement Under (Hypothetical) OMFS |
$355,900 |
Total Reimbursement After Anthem Discounts |
$233,403 |
Total Loss to Provider |
$122,497 |
At $100 per bill, working with Anthem would cost this provider over ⅓ of the revenue generated by the services represented in the table. It begs the question: is it worth it? Did signing this discount contract bring the provider enough new patients for it to make financial sense?
What, exactly, is the true return on investment here?
Our suspicion is that in many cases, providers without access to data like this have no idea what they’re losing — and if they did, they would refer Anthem for a procedure in which their network contract is surgically placed where the proverbial sun don’t shine.
As advocates for a fair system, we warn providers to be careful when considering network discount contracts. We offer software and services that give providers a clear picture of how dangerous some contracts can be. We encourage providers to stay informed and proactively guard their revenue from those who would pilfer it.
That said, we have to ask: where is the state on this?
The Division of Workers’ Compensation (DWC) determines appropriate reimbursement for medical services, carefully calculating OMFS rates based on Medicare, Relative Values, geographic differences, and more. They create rules governing the allowable terms of network agreements, including transparency regarding the leasing of network discounts to (apparently) legions of payers.
To offer a transparent agreement to a fully informed provider who understands the tradeoffs, in a well-regulated environment, is no crime. What we’re seeing, however, does not fit that description. In practice, these contracts can do real damage to providers’ revenue— and the DWC’s efforts to inform and protect providers are inadequate.
To the insurers, bill reviews, network contracting entities, and other a-sordid sidekick vendors profiting from discount networks, the OMFS seems to serve only as a baseline from which to carve out revenue for themselves — and, we have to ask, in exchange for what? To these entities, regulations seem like obstacles to be skirted, not rules to be respected.
Providers are paying the price, literally, in lost income. Patients pay it figuratively, as fewer and fewer providers agree to submit themselves to workers’ comp as currently managed.
New parameters for discount contracts should be established in workers’ comp. Providers are in the wind, pit against companies with serious data, resources, and personnel dedicated to creating profit by making the treatment of injured workers less profitable.
The playing field needs leveling, now.
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