At DaisyBill, we strive to help providers and their staff navigate the complexities of workers’ comp billing and payment, to ensure proper reimbursement. To that end, we’re debuting our California Medical-Legal Fee Schedule (MLFS) Claims Administrator “Report Cards.”

Since California’s new MLFS took effect on April 1, 2021, some claims administrators have proven better than others at properly reimbursing new billing codes and modifiers. With our Report Cards, providers can see which claims administrators get Medical-Legal payment right, which get it wrong, and how to appeal incorrect payments.

As our library of Report Cards grows, providers will be able to see exactly how charges for each new Medical-Legal billing code should be reimbursed — and which common mistakes various claims administrators make consistently. Providers, use the Report Cards as a go-to resource to make sure your bills for Medical-Legal services are paid correctly.

A Go-To Med-Legal Resource for Providers

Each time a claims administrator returns an Explanation of Review (EOR) to a DaisyBill provider, we generate a Report Card on the claims administrator’s adjudication of the bill. As displayed below, each Report Card specifies:

• The Medical-Legal billing code
• The claims administrator
• The claims administrator’s bill review
• The employer
• Our MLFS “grade” for the claims administrator
• The amount due to the physician per the MLFS
• The amount paid to the physician by the claims administrator
• The EOR

An “A” grade reflects a perfect adjudication with completely accurate payment. For example, this bang-up job from Benchmark:

Benchmark Insurance Company - MLFS Grade: A.

This claims administrator properly processed a California medical-legal bill submitted for ML201.

In cases where the claims administrator failed to properly reimburse for a Medical-Legal service, our Report Card will also include:

• The Claims Adjustment Reason Code
• Second Review appeal language, with which providers can dispute similar incorrect adjustments

For example, see the below “F” grade from Sedgwick:

Sedgwick Claims Management Services - MLFS Grade: F.

This claims administrator failed to properly process a California medical-legal bill submitted for ML204.  To receive correct payment, the provider must submit a timely and compliant Second Bill Review to dispute the incorrect reimbursement for the services.

Make RFAs, billing, and appeals easier than ever — and get paid faster. DaisyBill empowers providers to collect what’s owed in record time. Contact us to learn how we can help your practice.

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