Hands down, answering your questions is the most popular part of our work comp webinars. This post answers some of the most-asked questions from last week’s Request for Authorization (RFA) webinar.
Answer: RFA approval is not required for PTP follow-up visits. As long as the PTP is not providing medical treatment, the PTP does not need to submit an RFA. Per a Maximus IBR decision, “Primary Treating Physicians (of record) do not require authorizations to see their patients for follow up visits on accepted body parts.”
Answer: Authorization guarantees payment. Payment denial after RFA approval is absolutely not allowed, even if the provider not being part of the MPN or network. Per the DWC utilization review FAQ found on the DWC website: “Authorization means assurance that appropriate reimbursement for the treatment specified will be paid.”
Providers, if your RFA is approved then you must be paid for the authorized services. The DWC FAQ clearly states “that authorization shall not be rescinded or modified for any reason after the medical treatment has been provided based on the authorization, even if the employer later determines the physician was not eligible to treat (e.g. was not an MPN provider).”
Answer: The regulations state that a treating physician can submit an RFA. They do not specify that a PTP must submit an RFA. As long as correct substantiating documents are submitted, a secondary treating physician may submit an RFA for recommended treatment.
Answer: If the RFA is not substantiated as expedited, a claims administrator must still process the RFA, but under the normal--not expedited--time frames.
CCR Title 8, Chapter 4.5. Subchapter 1. Article 5.5.1. § 9792.6 (j) sets out only four conditions under which a treating physician can request an expedited utilization review decision:
For more answers to RFA questions, as well as step-by-step instructions on how to fill out and process an RFA, watch or download DaisyBill’s free RFA webinar.
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