CA: Orthopedist Payment Data by Claims Admin - Part 2

CA: Orthopedist Payment Data by Claims Admin - Part 2

While all providers who agree to treat injured workers are essential, in this series, daisyBill focuses on orthopedic reimbursement to expose how California’s Medical Provider Networks (MPNs) are merely mechanisms for siphoning money from healthcare providers.

Claims administrators use Medical Provider Networks (MPNs) to coerce doctors into discount reimbursement contracts with Preferred Provider Organizations (PPOs), effectively subverting the intent of state legislators who set workers’ comp rates higher than Medicare for well-documented reasons.

Today, we publish data showing that MPN/PPO discount reimbursements vary significantly among claims administrators. To highlight the broader impact, we present reimbursement data from 117 claims administrators, illustrating just how insufficiently many reimburse orthopedic surgeons.

As a single example, the State Compensation Insurance Fund (CA) collectively paid orthopedists only 67% of the OMFS. For perspective, this large claims administrator reimburses orthopedist surgeons at rates equivalent to 90% of the Medicare rates for the treatment provided to injured workers.

As repeatedly documented (for example, here and here), neither state legislators nor regulators will act to rein in this MPN/PPO payment pilfering. Today’s reimbursement data underscores the urgent need for California orthopedists to take collective action to protect themselves (and injured workers) from these financially damaging MPN/PPO schemes.  

Claims Administrators and Private Equity Rake in Profits

The California Physician/Non-Physician Practitioner portion of the Official Medical Fee Schedule (OMFS) set orthopedic reimbursement rates at 134% of Medicare in 2022, 143% of Medicare in 2023, and increasing to 146% in 2024. However, daisyData reveals that daisyBill orthopedists collectively received reimbursements equal to 109% of Medicare rates from 2022 to 2024.

By tying MPN membership to PPO participation, claims administrators force providers into unfavorable reimbursement agreements to remain eligible to treat injured workers restricted by MPNs.

This convoluted MPN system benefits claims administrators and their private equity owners by enabling them to profit from the PPO reimbursement discounts taken from providers. Once a PPO ensnares a provider into a contractual discount, the PPO leases, sells, or transfers the discount to other payers and entities, compounding providers' financial losses.

These discounts, extracted under the threat of MPN exclusion, allow claims administrators to reduce their payment obligations while preventing doctors who refuse discounted reimbursements from treating injured workers.

Claims administrators and their private equity owners profit from this MPN/PPO exploitation, which erodes the economic stability of medical practices and also compromises the quality of care available to injured workers as physicians struggle to sustain their practices under such punitive financial conditions.

Ortho Reimbursement Data by Claims Admin

Below, we present the payment data from 117 claims administrators, the amount paid to daisyBiIl orthopedists totaling $10,000 or more since 1/1/2022.

daisyBill collected this reimbursement data from

  • 285 orthopedists (identified by taxonomy code)
  • 155 practices (identified by FEIN)
  • 639,927 line-item services provided to injured workers
  • Dates of service 1/1/2022 through 6/30/2024

The first table lists the 15 claims administrators who paid orthopedists less than 70% of the OMFS. 

Rather than reimbursing orthopedists at the state fee schedule rates (134%, 143%, and 146% of Medicare reimbursements), these claims administrators paid orthopedic surgeons less than Medicare reimbursements to treat California’s injured workers.

1. Orthopedic Reimbursement Less than 70% of OMFS

Claims Administrator

OMFS Reimbursement Due

Amount Paid

OMFS Balance Due

OMFS % Paid

% of Medicare Reimbursement Paid

City of San Diego (CA)

$1,843,195

$1,153,315

$689,879

63%

84%

Applied Underwriters

$70,187

$45,116

$25,072

64%

90%

ARGO - Argonaut Insurance Company

$25,177

$16,426

$8,751

65%

87%

Tristar Risk Management

$555,054

$358,487

$196,567

65%

87%

The Zenith

$723,313

$475,201

$248,112

66%

88%

Workers' Compensation Administrators, LLC

$23,179

$15,502

$7,676

67%

92%

Pacific Gas & Electric

$47,197

$31,614

$15,583

67%

91%

State Compensation Insurance Fund (CA)

$6,229,574

$4,157,609

$2,071,966

67%

90%

California Insurance Guarantee Association

$222,694

$151,864

$70,830

68%

93%

Sempra Energy Employee Care Services

$240,544

$163,971

$76,574

68%

95%

Keenan & Associates

$1,591,564

$1,083,613

$507,951

68%

91%

City of Sacramento (CA)

$22,276

$15,437

$6,839

69%

95%

Core Specialty

$44,009

$30,519

$13,489

69%

92%

WCF Insurance

$54,334

$37,309

$17,025

69%

83%

Elite Claims Management, Inc.

$169,517

$116,867

$52,649

69%

94%

The second table lists the 16 claims administrators reimbursed orthopedists at 90% of the OMFS or higher. These claims administrators paid orthopedic surgeons more than Medicare reimbursements for treating California’s injured workers.

Although none of the claims administrators reimbursed providers 100% of the OMFS amount due, Albertsons / Safeway / Vons came the closest, achieving a 98% OMFS reimbursement rate.

2. Orthopedic Reimbursement 90% of OMFS or Greater

Claims Administrator

OMFS Reimbursement Due

Amount Paid

OMFS Balance Due

OMFS % Paid

% of Medicare Reimbursement Paid

Albertsons / Safeway / Vons

$284,645

$277,756

$6,890

98%

136%

Self-Insured Schools of California (CA)

$146,919

$141,863

$5,055

97%

134%

The Walt Disney Company

$292,418

$283,018

$9,400

97%

136%

City of Glendale (CA)

$28,256

$26,876

$1,380

95%

130%

Innovative Claim Solutions

$81,821

$77,851

$3,970

95%

133%

North American Risk Services

$10,828

$10,194

$634

94%

117%

City and County of San Francisco (CA)

$541,692

$495,956

$45,736

92%

126%

North Bay Schools Insurance Authority (CA)

$22,837

$20,786

$2,051

91%

124%

Creative Risk Solutions

$29,913

$27,212

$2,702

91%

115%

QBE North American

$66,491

$60,189

$6,302

91%

124%

Nassco / General Dynamics

$225,934

$204,502

$21,432

91%

125%

Benchmark Administrators

$421,419

$385,180

$36,239

91%

129%

Midwestern Insurance Alliance

$30,204

$27,289

$2,915

90%

126%

National Interstate Insurance

$134,044

$120,634

$13,410

90%

125%

County of San Diego (CA)

$567,959

$510,027

$57,932

90%

129%

Travelers

$2,380,950

$2,136,999

$243,951

90%

126%

The third table lists 117 claims administrators who have reimbursed daisyBill orthopedists $10,000 or more since January 1, 2022. The list is sorted in descending order based on the OMFS Reimbursement Due.

Notably, the State Compensation Insurance Fund (CA) reimbursed orthopedists only 67% of the OMFS, equivalent to 90% of the Medicare reimbursement for the same services.

3. All Claims Administrators Where Amount Paid Is Greater than $10,000

Claims Administrator

OMFS Reimbursement Due

Amount Paid

OMFS Balance Due

OMFS % Paid

% of Medicare Reimbursement Paid

Sedgwick Claims Management Services, Inc.

$22,894,958

$19,728,246

$3,166,711

86%

119%

Gallagher Bassett Services Inc.

$6,586,041

$5,312,572

$1,273,469

81%

109%

State Compensation Insurance Fund (CA)

$6,229,574

$4,157,609

$2,071,966

67%

90%

CorVel

$4,121,918

$3,143,984

$977,934

76%

106%

Liberty Mutual Insurance

$3,458,880

$2,669,412

$789,468

77%

103%

Intercare Holdings Insurance Services, Inc.

$3,394,423

$2,654,979

$739,444

78%

108%

ESIS, Inc.

$3,003,295

$2,307,044

$696,250

77%

104%

Travelers

$2,380,950

$2,136,999

$243,951

90%

126%

Athens Administrators

$2,077,266

$1,637,889

$439,377

79%

106%

Insurance Company of the West

$1,862,886

$1,358,244

$504,642

73%

100%

City of San Diego (CA)

$1,843,195

$1,153,315

$689,879

63%

84%

Broadspire Services, Inc.

$1,796,975

$1,369,529

$427,446

76%

101%

Zurich Insurance North America

$1,741,465

$1,413,046

$328,419

81%

111%

Berkshire Hathaway Homestate Companies

$1,604,033

$1,190,957

$413,076

74%

106%

Keenan & Associates

$1,591,564

$1,083,613

$507,951

68%

91%

Adminsure, Inc.

$1,469,582

$1,308,167

$161,415

89%

121%

AmTrust North America, Inc.

$1,405,035

$992,358

$412,678

71%

94%

Cannon Cochran Management Services, Inc.

$1,306,642

$1,120,062

$186,579

86%

119%

Helmsman Management Services LLC

$957,011

$722,154

$234,858

75%

100%

Pacific Compensation Insurance Company

$884,622

$631,846

$252,775

71%

94%

Sentry Insurance

$863,111

$723,786

$139,325

84%

115%

The Zenith

$723,313

$475,201

$248,112

66%

88%

Republic Indemnity

$722,954

$621,677

$101,277

86%

118%

City of Los Angeles (CA)

$670,982

$471,495

$199,487

70%

96%

The Hartford

$622,200

$481,765

$140,435

77%

103%

CompWest Insurance Company

$589,359

$414,276

$175,084

70%

96%

Employers Compensation Insurance Company

$586,367

$415,447

$170,920

71%

96%

County of San Diego (CA)

$567,959

$510,027

$57,932

90%

129%

Chubb Group of Insurance Companies

$564,750

$428,371

$136,379

76%

108%

Tristar Risk Management

$555,054

$358,487

$196,567

65%

87%

City and County of San Francisco (CA)

$541,692

$495,956

$45,736

92%

126%

Next Level Administrators

$515,346

$401,865

$113,480

78%

106%

LWP Claims Solutions, Inc.

$501,378

$435,920

$65,459

87%

122%

Farmers Insurance

$462,113

$329,731

$132,382

71%

93%

Los Angeles County Metropolitan Transit Authority (CA)

$434,685

$344,691

$89,994

79%

104%

Preferred Employers Insurance Company

$428,379

$369,916

$58,464

86%

119%

Benchmark Administrators

$421,419

$385,180

$36,239

91%

129%

Alaska National Insurance

$406,692

$326,641

$80,051

80%

116%

City of Los Angeles Department of Water and Power (CA)

$367,677

$278,331

$89,347

76%

107%

Acclamation Insurance Management Services

$331,437

$243,422

$88,015

73%

101%

Guard Insurance Group

$327,241

$240,558

$86,684

74%

96%

The Walt Disney Company

$292,418

$283,018

$9,400

97%

136%

Beta Healthcare Group Risk Management Authority

$291,609

$240,892

$50,717

83%

111%

Albertsons / Safeway / Vons

$284,645

$277,756

$6,890

98%

136%

CopperPoint Mutual

$242,132

$179,993

$62,139

74%

103%

CNA Insurance

$241,237

$208,513

$32,724

86%

121%

Sempra Energy Employee Care Services

$240,544

$163,971

$76,574

68%

95%

Midwest Insurance

$233,892

$171,527

$62,365

73%

100%

Nassco / General Dynamics

$225,934

$204,502

$21,432

91%

125%

California Insurance Guarantee Association

$222,694

$151,864

$70,830

68%

93%

County of Riverside (CA)

$205,136

$157,410

$47,725

77%

105%

American Claims Management, Inc

$196,854

$154,614

$42,240

79%

104%

Sutter Health

$186,570

$142,664

$43,907

76%

106%

Barrett Business Services Inc.

$179,263

$134,303

$44,959

75%

104%

Elite Claims Management, Inc.

$169,517

$116,867

$52,649

69%

94%

Omaha National Group

$163,973

$125,714

$38,259

77%

110%

Berkley Net Underwriters, LLC

$159,793

$131,859

$27,933

83%

114%

Southern California Edison

$155,019

$132,233

$22,786

85%

118%

Protective Insurance

$149,138

$120,568

$28,570

81%

114%

Self-Insured Schools of California (CA)

$146,919

$141,863

$5,055

97%

134%

Strategic Comp

$146,195

$108,665

$37,530

74%

111%

Allianz

$143,784

$118,111

$25,674

82%

114%

Crum & Forster

$142,711

$105,360

$37,351

74%

103%

AmeriTrust Group, Inc.

$138,676

$122,318

$16,358

88%

126%

National Interstate Insurance

$134,044

$120,634

$13,410

90%

125%

Markel First Comp Insurance

$128,269

$99,580

$28,689

78%

104%

Hanover Insurance Company

$123,666

$87,196

$36,470

71%

96%

GuideOne Insurance

$119,108

$93,808

$25,300

79%

116%

AIG Claims, Inc.

$108,805

$94,091

$14,714

86%

116%

City of Long Beach (CA)

$101,236

$87,463

$13,773

86%

115%

County of Santa Clara (CA)

$88,432

$78,568

$9,864

89%

127%

Mitsui Sumitomo Marine Management (U.S.A), Inc.

$86,438

$70,862

$15,576

82%

116%

Charles Taylor, TPA

$83,353

$71,984

$11,369

86%

120%

Innovative Claim Solutions

$81,821

$77,851

$3,970

95%

133%

Nordstrom Workers' Compensation

$72,436

$61,774

$10,662

85%

117%

Applied Underwriters

$70,187

$45,116

$25,072

64%

90%

Cottingham & Butler Claims Services, Inc.

$70,176

$61,034

$9,142

87%

126%

American Equity Underwriters

$69,345

$53,851

$15,495

78%

102%

QBE North American

$66,491

$60,189

$6,302

91%

124%

National Liability and Fire Insurance Company

$56,369

$40,025

$16,344

71%

94%

Nationwide Insurance Companies

$54,396

$42,238

$12,158

78%

103%

WCF Insurance

$54,334

$37,309

$17,025

69%

83%

Pacific Gas & Electric

$47,197

$31,614

$15,583

67%

91%

Contra Costa County Schools Insurance Group (CA)

$47,071

$41,356

$5,716

88%

121%

United Heartland

$45,454

$31,666

$13,788

70%

99%

Core Specialty

$44,009

$30,519

$13,489

69%

92%

Tokio Marine Management, Inc.

$37,563

$26,714

$10,849

71%

97%

Redwood Empire Schools Insurance Group (CA)

$35,620

$30,802

$4,818

86%

121%

Nationwide Agribusiness Companies

$33,423

$23,353

$10,070

70%

89%

City of Torrance (CA)

$32,953

$23,444

$9,509

71%

100%

Constitution State Services LLC

$32,638

$27,350

$5,288

84%

117%

AccidentFund

$32,513

$24,302

$8,210

75%

99%

Midwestern Insurance Alliance

$30,204

$27,289

$2,915

90%

126%

Creative Risk Solutions

$29,913

$27,212

$2,702

91%

115%

Schools Insurance Authority (CA)

$29,495

$23,364

$6,131

79%

110%

JT2 Integrated Resources

$28,977

$21,746

$7,232

75%

106%

MedRisk Network

$28,300

$21,150

$7,150

75%

102%

City of Glendale (CA)

$28,256

$26,876

$1,380

95%

130%

ARGO - Argonaut Insurance Company

$25,177

$16,426

$8,751

65%

87%

National Casualty Company

$24,825

$18,365

$6,460

74%

96%

Contra Costa County Risk Management (CA)

$24,581

$21,329

$3,252

87%

120%

Workers' Compensation Administrators, LLC

$23,179

$15,502

$7,676

67%

92%

North Bay Schools Insurance Authority (CA)

$22,837

$20,786

$2,051

91%

124%

City of Sacramento (CA)

$22,276

$15,437

$6,839

69%

95%

Ryder Services Corp

$22,161

$16,106

$6,054

73%

97%

Amerisure

$21,298

$19,023

$2,275

89%

123%

Salus

$21,139

$17,531

$3,608

83%

116%

Pegasus Risk Management, Inc.

$19,129

$16,266

$2,863

85%

119%

Murphy and Beane Inc.

$18,239

$15,897

$2,342

87%

122%

Marriott Claims Service Corp

$16,516

$11,623

$4,893

70%

106%

Maine Employers Mutual Indemnity Company

$16,514

$12,920

$3,593

78%

119%

Berkley Entertainment

$15,655

$13,226

$2,430

84%

117%

Care West Insurance Company

$15,637

$11,803

$3,834

75%

111%

Innovative Risk Management

$15,586

$12,930

$2,656

83%

113%

Florists Mutual Insurance Company

$15,334

$12,942

$2,391

84%

117%

Brotherhood Mutual Insurance

$13,638

$11,316

$2,322

83%

238%

North American Risk Services

$10,828

$10,194

$634

94%

117%


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1 Reader Comments
John Hill

What law allows these reductions? Is this a lawful action? The Statutes state that physician SHALL be reimbursed the OMFS, NOT a discount. If it is a Regulation, the Statute is superseding.

Published 08:41AM July 15, 2024
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