california division of workers' compensation

CA: daisyBill Presents Hard Truths to CHSWC

At a June 26 meeting of California’s Commission on Health and Safety and Workers’ Compensation (CHSWC), daisyBill Co-founder and CEO Catherine Montgomery detailed some of the...

Sedgwick & Apricus Dispute Leaves Provider Unpaid (Again)

A California provider is missing thousands in reimbursement for authorized treatment due to (another) circular dispute between the Third-Party Administrator (TPA), Sedgwick C...

Liberty Mutual's “Payment Holiday”: A Vacation From CA Law

daisyBill submits millions of bills for injured workers' treatment every year. We've heard every excuse payers can produce for failing to reimburse, but Liberty Mutual just s...

CA Fee Schedule Update: Physician Services (Q3 2026)

The California Division of Workers’ Compensation (CA DWC) issued a third-quarter update to the Physician and Non-Physician Practitioner Fee Schedule for workers’ compensation...

The Hartford Doubles Down on Improper Payment Denials (Part 2)

California consistently fails to uphold one of the most important legal principles of its workers’ comp system: treatment authorization assures payment to the healthcare prov...

The Hartford Doubles Down on Improper Payment Denials (Part 1)

California law requires insurers to honor authorization for medically necessary treatment as a legally binding, non-rescindable guarantee of reimbursement. The Hartford is ei...

New CA Intake Form for Workers' Comp Patients

Providers who treat injured workers can’t afford to let administrative oversights derail payment, especially in California. Any error or missing information can give a payer ...

Audit Complaint: CA DWC Must Address Gallagher Bassett Violations

Gallagher Bassett is violating California law and regulations through its vendor, InstaMed. The Third-Party Administrator (TPA)’s non-compliance i...

CA DWC’s List of “Active” MPNs Lists a Single MPN

Last week, daisyNews documented how Employers Compensation Insurance Company denied bills by questionably citing MPN non-membership,...

CA Providers: Good Luck Fighting MPN Payment Denials

Yesterday, daisyNews shared data on payment denials citing non-membership in Medical Provider Networks (MPNs) and, in multiple cases, showed that ...

Liberty Mutual Plays “IBR (and IMR) Chicken” on UPS Claim

Two unfortunate necessities exemplify the broken state of California’s dysfunctional workers’ comp system:Too often, payers deny an injured worker's care, and the work...

CA DWC: Providers Must Use RFA Form (While Payers Can Do What They Please)

In California, before treating an injured worker, a physician must obtain prior approval from the payer for all treatment. The California Division of Workers’ Compensation (C...