Many providers avoid workers' comp because the billing is notoriously complex. But with the right technology, it doesn't have to be. Even better, getting started is faster than most practices expect.

A New York physical therapy office went from their first call with daisyBill to sending their first electronic bills (e-bills) in just two days.

Two business days after that, they received their first payment. In less than a week, the practice transformed workers' comp collections from a costly, time-consuming slog into a streamlined, efficient process.

Standard Software “Not Working” for Comp

On February 11, 2026, a practice representative reached out to daisyBill with a familiar problem, stating:

“Looking to inquire about purchasing [daisyBill]. Our software that we are using for workers’ comp claims is not working. Please get back to me immediately.”

This is a common scenario. Most practices attempt to manage workers' comp billing by either:

• Shoehorning their claims into a standard Revenue Cycle Management (RCM) platform built for group health and Medicare billing, and/or
• Routing all workers' comp bills through a single clearinghouse

Both approaches are like using a screwdriver to hammer in a nail: technically possible, but the wrong tool for the job. The result is wasted time, unnecessary friction, and avoidable billing failures.

After speaking with a daisyBill representative, the practice was ready to move forward, asking daisyBill to "get the onboarding done as soon as possible so I can get these claims out."

As it turned out, that was faster than anyone anticipated.

The next day, February 12, the practice completed its account setup during a second call with daisyBill. That same day, the practice submitted its first e-bill.

Rapid Days to Payment

The following week, on February 17, the practice received its first payment, just two business days after submitting the e-bill, and only six calendar days after their initial call with daisyBill.

Since then, the practice has submitted 29 e-bills and received reimbursements with exceptional turnaround times. For claims with 2025 dates of service, the average payment speed was 2.5 days; for those with 2026 dates of service, the current average is 2.9 days.

Workers' Comp Billing Doesn't Have to Be Hard

Incredible payment speed and ease of setup are only the beginning. This practice will now also benefit from:

• Automated bill tracking and task prompts
• Actionable analytics on financial benchmarks and payer compliance
• Instant, accurate fee schedule calculations, with alerts when reimbursement falls short

Workers' comp billing doesn't have to be prohibitively difficult. All practices need is technology that's purpose-built for the unique challenges of comp, and the right experts to help them put it to work quickly.

daisyBill is a WCB-approved e-bill Submission Partner for New York workers’ comp providers. Click below to learn more:

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