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Most Recent Articles

RAND Gets $300K for UR Study—What's the ROI?
Apr 30, 2025
4 min read
0
RAND Gets $300K for UR Study—What's the ROI?
The California Department of Industrial Relations (DIR) plans to address the state’s broken Utilization Review (UR) system—by paying frequent contract recipient RAND Corporat...
CA RFA Hell: Affirmative Cites the Most Cynical Excuse Yet to Deny Care
Jun 26, 2025
3 min read
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CA RFA Hell: Affirmative Cites the Most Cynical Excuse Yet to Deny Care
What’s the most absurd, bureaucratic, procedurally abusive excuse a claims administrator ever used to deny care to an injured worker?We’ve seen our share of bad-faith ...
Zurich: Vague Authorization Creates More Treatment Friction
Aug 22, 2025
4 min read
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Zurich: Vague Authorization Creates More Treatment Friction
Insurer Zurich North America offered a classic example of the bureaucratic absurdity that plagues California’s treatment authorization process, issuing a baffling, time-bound...
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