Liberty Mutual

Liberty Mutual Celebrates “Payment Holidays” Instead of Reimbursing Providers

Liberty Mutual failed to pay multiple bills for an injured California worker’s treatment, only for daisyCollect to discover (again) that th...

Liberty Mutual's “Payment Holiday”: A Vacation From CA Law

daisyBill submits millions of bills for injured workers' treatment every year. We've heard every excuse payers can produce for failing to reimburse, but Liberty Mutual just s...

Liberty Mutual Plays “IBR (and IMR) Chicken” on UPS Claim

Two unfortunate necessities exemplify the broken state of California’s dysfunctional workers’ comp system:Too often, payers deny an injured worker's care, and the work...

Liberty Mutual Relents After Doctor Shares daisyNews Article

Good things can happen when providers stand up for themselves.Recently, Liberty Mutual and its Third-Party Administrator (TPA), Helmsman, demanded a refund from a Cali...

Helmsman & Liberty Mutual Threaten CA Ortho With Collections

Insurer Liberty Mutual and its Third-Party Administrator (TPA), Helmsman Management Services LLC, need to brush up on California law regarding refunds.More importantly...

Liberty Mutual's Ongoing e-EOR Violations Hurt Employers

Liberty Mutual’s ongoing failure to consistently adhere to California workers’ comp regulations should raise concerns for employers and healthcare providers. Despite c...

Liberty Mutual: 7,369 Audit Complaints Filed With the CA DWC

Liberty Mutualfails to uphold its obligations to workers’ compensation providers, making it even more challenging for providers to treatinjured workers. All...

CA DWC Fails Employers and Employees

Without enforcement, no amount of laws or regulations can improve or even maintain a functioning workers’ compensation system. California is a tragic example of...

CA DWC Ignores Authorization, Lets Liberty Mutual Stiff Orthopedist

The Division of Workers’ Compensation (DWC), under Administrative Director George Parisotto, has allowed Liberty Mutual to deny thousands in payment owed to a California orth...

Liberty Mutual Feeds UR Vendors (While CA Worker Waits for Care)

In California workers’ comp, Utilization Review (UR) is the process by which claims administrators decide whether or not to authorize the care recommended by an injured worke...

Liberty Mutual: 23-Month Wait for Surgery in CA

If you need proof of how dysfunctional California workers’ comp is—and that absurdly long claim durations have become the appalling standard—see the 23-month ordeal an injure...

Alert: Mitchell Hustles Providers for Liberty Mutual

Providers, be warned: Mitchell International, a company offering “workers’ compensation bill review & claims management services,” seems to be playing the hustler on behalf o...