Data: PPOs Are Another “Cost Control” Measure That Hurts CA Employers

Data: PPOs Are Another “Cost Control” Measure That Hurts CA Employers

California employers pay more than almost any other state for comp coverage, with premiums set to rise again in September. California claims take twice as long and cost twice as much to resolve as the national medians, strongly indicating that insurers and Third-Party Administrators (TPAs) are not spending employers’ premium dollars efficiently.

So, why are employers’ investments into workers’ comp premiums producing such a poor return? A huge part of the answer is Preferred Provider Organizations (PPOs).

We’ve discussed how the Utilization Review (UR) and Medical Provider Network (MPN) systems contribute to the broader systemic failure. But no discussion of California workers’ comp dysfunction is complete without a hard look at PPOs.

PPOs are the single largest factor driving down (already low) provider reimbursement and making it financially untenable for practices to accept workers’ comp patients. The facts are simple, and the obvious conclusion is inescapable:

  1. Treating injured workers in California is prohibitively administratively expensive for providers.
  2. California’s physician fee schedule for workers’ comp is one of the lowest nationally, paying only 155% of Medicare rates in 2026 (up from 151% of Medicare in 2025).
  3. PPO discounts significantly reduce reimbursement under California’s already-low fee schedule rates.
  4. MPNs make providers’ eligibility to treat injured workers conditional on joining PPOs.

Below, see hard daisyData on the net impact PPOs have on provider reimbursement. Inevitably, many practices conclude that they can’t afford to accept workers’ comp patients under the reimbursement tyranny of the MPN/PPO “pay-to-play” system.

As a result, injured workers can lose access to care…and stay injured longer.

Those extended claim durations mean more doctor visits, administrative services, and legal battles. While PPO discounting may appear at a glance to lower claim costs by decreasing reimbursement, the net effect of a system that deters provider participation is bound to be worse health outcomes.

For employers, that translates to lost productivity (as injured employees remain out of work and other employees must shoulder the additional load), and, ultimately, higher workers’ comp premiums.

Clearly, PPOs are failing to control costs for employers, as California’s increasing premiums defy a nationwide trend of decreasing premiums.

CA Pays Providers Peanuts (and That’s Before PPOs Get Involved)

According to a 2025 report from the Workers’ Compensation Research Institute (WCRI), California’s fee schedule rates for professional services are among the lowest nationally.

As the graph below from the report shows, at the time of the report, California’s Physician Fee Schedule paid 51% more than the Medicare rates (as of March 1, 2026, this has increased to 55%). Compare this to the 16 states that pay 100% or more than Medicare, including Nevada, which pays 200% more than Medicare.

Moreover, the WCRI concludes that California fee schedule rates are even lower in effective terms, when one considers the extraordinary practice expenses of delivering care in California (emphases ours): 

“...if we were to compare workers' compensation fee schedule aggregate rates before adjusting for the interstate differences in expenses, we would conclude that reimbursement rates in California were 9 percent below the median state. However, after adjusting for the fact that expenses for delivering medical care were higher in California than in most other states, the aggregate fee schedule rate was 17 percent below the median state.”

…all of that is before PPOs get their collective hands on provider reimbursement.

daisyData: CA Providers Get 83% Fee Schedule Rates on Average

Once PPOs enter the scene, the California workers’ comp fee schedule rates go from insufficient to nearly irrelevant.

Under threat of exclusion from MPNs, providers sign PPO discount contracts. Before the ink is dry on these contracts, the contracting entity leases, sells, and otherwise shares the contractual discount with other entities, including payers, bill review services, and more. Sophisticated vendors identify and “stack” PPO discounts to gut provider reimbursement, dropping practice revenue across the board.

The net effect of PPO discounting on the whole system is profound.

daisyBill tracks reimbursement data for our thousands of California provider clients; those data reveal that collectively, the providers in our system receive 83% of the already-low state fee schedule rates.

This can drive providers to tap out of workers’ comp, unable to financially justify the pittance PPOs pay them for treating injured workers. With fewer providers willing to treat them, access to care can suffer. Injuries worsen, disability costs increase, and insurer-funded rating bureaus demand higher premiums from employers.

Below, we list the 25 largest payers in daisyBill’s systems, measured by the volume of bills daisyBill clients submitted to those payers for 2025 dates of service (during most of which, California’s physician fee schedule theoretically paid 151% of Medicare rates). For each, we list:

  • The amount due under the California Physician Fee Schedule (excluding facility and pharmacy services) for dates of service from January 1, 2025, through December 31, 2025
  • The percentage of the California Physician Fee Schedule rates that providers actually received
  • The percentage of the Medicare rates providers received
  • The total number of bills submitted by daisyBill providers
  • The number of rendering providers

These data show, in stark terms, how PPOs have undermined the financial viability of treating injured workers. The status quo is working splendidly for PPOs and their private equity backers; not so much for employers dumping premium dollars into a defective system.

Claims Administrator

CA Fee Schedule Amount Due

% of CA Fee Schedule Paid

% of Medicare Rate Paid

Bill Count

Rendering Provider Count

Sedgwick Claims Management Services, Inc.

$64,940,459

83%

126%

247,109

1,530

State Compensation Insurance Fund (CA)

$26,712,802

85%

128%

109,261

1,252

Intercare Holdings Insurance Services, Inc.

$19,598,534

83%

128%

80,053

1,071

CorVel

$15,762,173

82%

124%

65,919

1,261

Gallagher Bassett Services Inc.

$15,763,501

82%

122%

62,556

1,053

Liberty Mutual Insurance

$12,546,045

85%

126%

50,388

1,013

Athens Administrators

$12,659,839

82%

122%

51,014

1,175

Keenan & Associates

$8,451,186

83%

124%

35,410

816

Zurich Insurance North America

$8,000,994

82%

122%

34,010

1,000

Travelers

$6,762,588

84%

125%

27,311

987

AmTrust North America, Inc.

$6,554,526

79%

117%

24,764

774

Cannon Cochran Management Services, Inc.

$5,693,123

85%

126%

21,888

863

Berkshire Hathaway Homestate Companies

$5,671,352

79%

124%

22,626

747

Broadspire Services, Inc.

$5,044,600

83%

122%

18,589

810

The Hartford

$5,019,080

79%

116%

19,472

901

Insurance Company of the West

$4,769,189

80%

119%

18,569

701

LWP Claims Solutions, Inc.

$3,966,574

84%

125%

16,305

792

Helmsman Management Services LLC

$3,850,704

84%

125%

14,903

661

ESIS, Inc.

$3,494,778

86%

129%

12,201

574

Los Angeles County Metropolitan Transit Authority (CA)

$3,411,859

77%

120%

10,795

240

Tristar Risk Management

$2,984,536

85%

132%

11,754

608

CopperPoint Mutual

$2,704,366

80%

120%

11,444

693

The Zenith

$2,637,968

81%

121%

11,885

452

Next Level Administrators

$2,152,730

77%

113%

8,824

559

Employers Compensation Insurance Company

$840,220

79%

118%

3,275

356

Totals

$249,993,727

83%

125%

990,316

1,918

daisyBill gets providers paid faster and more accurately for workers’ comp treatment. Click below to learn more:

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