Blog: DaisyNews

Workers' Comp News, Data, and Insights

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Data PROVES Electronic Billing for Workers' Comp Works

Nov 10, 2020

COVID-19 and our recent elections highlight the flaws, delays, and increasing creakiness of the US postal system. In 2020, as mail fails, electronic bill transmission offers ...

DaisyBill Automates Zurich Second Review Appeals

Oct 21, 2020

DaisyBill recently broke the story (after receiving multiple reports from the DaisyBill community and beyond) that Zurich has improperly denied California providers’ bills fo...

When Zurich Speaks, Garbled Noncompliance Comes Out

Oct 20, 2020

We are writing about Zurich again, as the claims administrator’s conduct continues to be a symptom of the deep unfairness that permeates California’s workers’ comp system. Th...

Zurich: Triples Down on Foul Play

Oct 15, 2020

Clearly Zurich fears no recourse as it continues to systematically ignore rules while stripping California providers of proper reimbursement. In this latest development, Zuri...

Zurich: CORRECT Appeal Instructions for Zurich Denials

Oct 5, 2020

Today, we explain the COMPLIANT protocol for California providers to dispute the noncompliant denials that Zurich recently issued, and that were based on its completely nonco...

Zurich Further Jeopardizes Providers' Payment With Incorrect Appeal Instructions

Oct 2, 2020

Even when there is potential payer fraud, California requires the provider -- not the payer -- to shoulder the burden of correcting claims administrator “mistakes.” For the t...

Employers Should Demand That Zurich Pay Providers

Sep 30, 2020

Yesterday we published the first in a series of urgent articles alerting California’s workers’ comp community that Zurich is refusing to pay providers who treat injured worke...

URGENT: Zurich Refusing to Pay Providers for Treating Injured CA Workers

Sep 29, 2020

This is an URGENT article written to alert California workers’ comp providers that Zurich is incorrectly denying workers’ comp bills by citing the untimely filing of the bill...

Hanover –> What the H*llover is Going On?

Nov 21, 2019

We have yet another tale of a payer flagrantly ignoring its duty to compliantly process provider bills for treatment of injured workers. This account of payer friction highli...

The Zenith Unsucessfully Attempts to Undermine IBR Request

Oct 14, 2019

Claims administrators continue to innovate new techniques that make it harder for providers to receive proper reimbursement. In this installment, we tell a tale of the length...

Huntington Hospital & City of Beverly Hills Change TPAs

Sep 20, 2019

Attention providers: two California employers switched third-party administrators (TPAs).Huntington Hospital transferred claims from Sedgwick to AthensCity of B...

York (aka Sedgwick) Fails Math: EORs Literally Don't Add Up

Sep 19, 2019

York Risk Services, which was acquired this month by Sedgwick, has significant math troubles. York recently returned Explanations of Review (EORs) which obfuscated the effect...

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