The California Division of Workers’ Compensation (CA DWC) is set to waste $1,250,000 in taxpayer dollars on a faulty “study” of non-existent data.
The Department of Insurance (DIR), under which the CA DWC operates, issued a Request for Proposal (RFP) calling on research firms to submit bids to contract with the CA DWC to conduct a “Medical Access Study” and produce four yearly reports on injured workers’ access to medical care.
Since 2009, California law has required the CA DWC to contract with an independent firm to perform an “annual study of access to medical treatment for injured workers” and increase state fee schedule rates if the studies indicate insufficient access to care.
Unfortunately, there’s one major obstacle to completing these studies: a glaring lack of verifiable data.
The RFP instructs bidders to inform the study with surveys and “administrative data” from the CA DWC. But as daisyNews has repeatedly reported, the CA DWC has failed to collect administrative data from claims administrators for years, in direct violation of state law.
Without data, this study cannot offer helpful insight into the crumbling, dysfunctional California workers’ comp system. More likely, the RFP will be another payday for frequent contract recipient the RAND Corporation.
The RFP gives bidders until November 18, 2025, to submit proposals to “conduct comprehensive medical access reviews over a 48 month period” pursuant to Labor Code Section 5307.2, which requires the CA DWC to contract with a firm to (emphases ours):
The RFP references a smattering of other studies on access to care, including RAND’s most recent “Access to Medical Treatment for Injured Workers in California” from 2019, in which RAND analyzed data from 2016 and 2017.
daisyNews is unaware of any significant improvements to the workers’ comp system resulting from that (presumably expensive) study.
According to the current RFP, the new study should offer insight into:
The winning bidder will receive $1,250,000 directly from the pockets of California taxpayers.
In related news, daisyBill has shared extensive reports and verifiable data on the issues above for several years at zero cost to the state.
Most laughably, the RFP instructs bidders to get their data from (emphases ours):
As regular daisyNews readers know, the CA DWC considers submitting data to the WCIS “voluntary” for payers, despite state law mandating (since 2017) that the CA DWC require payers to submit data to WCIS on pain of monetary penalties.
Previous (presumably expensive) RAND studies on access to care relied primarily on WCIS data, even as the RAND reports noted limitations related to “WCIS data completeness.”
As for MPN provider listings, the CA DWC maintains an intermittently non-functional online list of MPNs, most of which are terminated or otherwise inactive. The list includes links to MPN web pages where, in theory, researchers can find provider listings. However, those web pages are often missing or irrelevant.
The CA DWC has also declined to collect the data most relevant to injured workers’ access to care: UR data, again in violation of state law (in effect since 2016).
Of course, a dearth of data hasn’t stopped California from awarding high-ticket research contracts with questionable returns on investment in the past.
In April, the Commission on Health and Safety and Workers’ Compensation voiced concerns about RAND receiving contracts with little challenge despite repeated concerns about the scope, methodology, and utility of RAND studies.
Already this year, the DIR awarded RAND $300,000 to study California’s (non-existent) UR data.
The CA DWC may continue failing to manage or improve the workers’ comp system meaningfully, but at least the agency spares no expense in maintaining the appearance of effort.
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